Terms & Conditions

Our policies and terms of service

Privacy Policy

At TIVARO METS LIMITED, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our website and services.

Information We Collect

We may collect personal information such as your name, email address, phone number, and shipping address when you place an order or contact us. We also collect non-personal information such as browser type, IP address, and pages visited to improve our website.

How We Use Your Information

We use your information to process orders, provide customer support, send promotional materials (with your consent), and improve our products and services. We do not sell or rent your personal information to third parties.

Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Cookies

Our website uses cookies to enhance your browsing experience and analyze website traffic. You can disable cookies in your browser settings, but this may affect website functionality.

Terms & Conditions

By accessing and using our website and services, you agree to comply with and be bound by the following terms and conditions.

Product Information

We strive to provide accurate product descriptions and images. However, slight variations in color, texture, or dimensions may occur. Product availability is subject to change without notice.

Pricing and Payment

All prices are in GBP and include VAT where applicable. We reserve the right to adjust prices at any time. Payment is required in full before order processing and shipment.

Delivery

Delivery times are estimates and not guaranteed. We are not liable for delays caused by third-party carriers or circumstances beyond our control. Risk of loss passes to you upon delivery.

Returns and Refunds

We accept returns of unused items in original packaging within 30 days of delivery. Custom orders are non-refundable unless defective. Return shipping costs are the responsibility of the customer unless the item is faulty.

Warranty

Our products come with manufacturer warranties as specified at the time of purchase. Warranty claims must be accompanied by proof of purchase and are subject to the terms of the specific warranty.

Intellectual Property

All content on this website, including text, images, logos, and designs, is the property of TIVARO METS LIMITED and protected by copyright laws. Unauthorized use is prohibited.

Limitation of Liability

To the fullest extent permitted by law, TIVARO METS LIMITED shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or services.

Governing Law

These terms and conditions are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Changes to Terms

We reserve the right to modify these terms and conditions at any time. Continued use of our website and services constitutes acceptance of the updated terms.